Shipping Information

We currently ship exclusively within Germany.
Our goal is to ensure fast and reliable delivery so you can start enjoying your Smart Hula Hoop as soon as possible!

📦 Shipping Costs

All orders include standard shipping within Germany — for orders more than 60€ Shipping is free
There are no hidden fees or additional handling costs.

⏱️ Delivery Time

Your order will be processed within 24 hours (Monday–Friday) after payment confirmation.
Delivery usually takes 2–3 business days. depending on the quantity
Please note that during holidays or special promotions, delivery may take a little longer.

🚀 Shipping Partner

We work with trusted delivery services such as DHL, Hermes, or DPD to ensure your package arrives safely and on time.

💡 Order Tracking

As soon as your order has been shipped, you’ll receive a shipping confirmation email with a tracking link so you can follow your delivery every step of the way.

📍 Delivery Address

Please make sure your shipping address is entered correctly before completing your order.
If you made a mistake when ordering please dont hesistate to contact us.

❓ Questions About Your Delivery

If you have any questions or concerns about your order or shipping status, our support team is happy to help.
📧 smartgirohullahoop@gmail.com
🕓 We usually respond within 24–48 hours.